What's the problem?

Why should anyone worry about diversity?

Subtle Forms of Racism to Avoid in Science Fiction/Fantasy

The author talks about racism through the lens of writing science fiction & fantasy, but covers topics that apply beyond fiction.

Are You Surface Acting At Work?

An interview with Dr. Sarah Rose Cavanagh, associate professor of psychology at Assumption College about how surface acting affects employees.

Gender Differences in Recognition for Group Work

Academic study of the question: How is credit for group work allocated when individual contributions are not perfectly observed?

Why Women Are Tired: The Price of Unpaid Emotional Labor

A psychotherapist recounts stories of emotional exhaustion and its social causes.

Recognizing the Role of Emotional Labor in the On-Demand Economy

On-demand workers end up performing outsize amounts of what sociologists call “emotional labor,” or expressive work to make the customer experience a positive one so that users come back to the platform. This work extends beyond good customer service: It involves actively reshaping a worker’s inner emotional life to conform to employers’ and customers’ expectations of emotional performance.

Please Stop Calling Everything That Frustrates You Emotional Labor

A counter to many recent articles that tries to recenter the conversation about emotional labor onto issues of patriarchy.

“Where’s My Cut?”: On Unpaid Emotional Labor

Seminal article from the now-defunct The Toast on how emotional labor is and expected and unpaid aspect of women's roles.