This article is about MoveOn’s hiring process for this role. To candidates reading this: my goal is to make our process as clear as possible. To hiring managers reading this: my goal is to open source our hiring processes. We want to make hiring as equitable, inclusive, competitive, and successful as possible. Feel free to reuse anything here that is useful to you.
Abstract—Sustained participation by contributors in open-source software is critical to the survival of open-source projectsand can provide career advancement benefits to individualcontributors. However, not all contributors reap the benefitsof open-source participation fully, with prior work showingthat women are particularly underrepresented and at higherrisk of disengagement.
On-demand workers end up performing outsize amounts of what sociologists call “emotional labor,” or expressive work to make the customer experience a positive one so that users come back to the platform. This work extends beyond good customer service: It involves actively reshaping a worker’s inner emotional life to conform to employers’ and customers’ expectations of emotional performance.